Last updated: 2023-09-24

Terms of Participation

Please read the following terms carefully. By signing up for coaching, the following Terms and Conditions are entered into by Moira Fuller (“Company”, “we”, or “us”) and You (“Client” or “You”), and you agree to the following terms:


Provision of 
One to One Coaching

Where the product “One-to-one Coaching” (herein after referred to as “Coaching”) has been purchased, we agree to provide the coaching as identified in the online payment page, with Moira Fuller. As a condition of purchasing the programme, you agree to be bound by and to abide with all policies and procedures set out in this Agreement, including those incorporated by reference.

You will receive the coaching sessions as outlined in your shopping cart, starting within 1 month of purchase, and / or at the frequency stated in the outline. Where you are unable to attend a call / calls due to holidays / ill health / other reasons, the time period can be extended, but all calls must be taken within 3 months of the expected end date, or will be forfeited.

Where you have purchased a one-off power hour (limited availability), these must be used within the expiry period notified on the checkout page.

Advance notice of at least 24hrs must be provided to cancel coaching calls, or the session may be forfeited.

Where you also have voice note and / or email support during the container of the coaching period, messages are replied to during working hours only, within 2 working days (usually faster, and you’ll be notified if there are any holiday days or unexpected unavailability, e.g., ill health). Where the coaching call period has been extended by agreement, the voicenote / email support will still end on the planned end date, unless by other prior written agreement.

Where resources are provided (e.g., online portal, training module, call recordings), the content will remain live for (at least) 6 months after your coaching container ends.

When you purchase, you’ll be added to our email list and we will send your information about your coaching, as well as keeping in touch with other free and paid-for trainings. You are welcome to opt-out at any time.

Disclaimer of Warranties; Limitation of Liability

The Company’s Terms of Use, Privacy Policy and Earnings Disclaimer and hereby incorporated by reference into this agreement. Except where modified by this Agreement, these named agreements will form part these terms.

The Company does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. We have made every effort to accurately represent the product or service and its potential. Each Client’s success depends on many factors, including their background, dedication, desire, and motivation. As with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money as a result of your participation in any product or service. The product does not guarantee specific results.

The Company and Moira Fuller are / is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, or financial analyst, psychotherapist or accountant. You understand that we have not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for you; (2) perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for you; (6) introduce you to our full network of contacts, media partners or business partners. You understand that a relationship does not exist between the parties after the conclusion of any programme.

You are solely responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from any training or coaching or any interactions with us. As such, you agree that we are not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by us.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall the Company, Moira Fuller, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

This agreement is not and should not be construed as a partnership or joint venture, agency or employment relationship. The information contained in the Programme and Services provided, including any interactions with individuals, should not be construed as professional advice.

Fees & Payment

In consideration of access to the Programme, you agree to pay the fees as outlined in the payment page.

If you choose a payment plan, you must pay the initial amount on the day of purchase and then your chosen payment method will be automatically charged the following payments on a monthly basis.

If you choose monthly payments, you remain responsible for those payments unless you are given a refund under the Product’s Refund Policy (as below). You can not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company will immediately suspend your access to the programme and cancel any remaining coaching sessions.

If you choose a payment plan, you hereby authorise the Company to charge your card automatically according to the terms above.

All payments must be made on a timely basis. If payments are not made on time, interest may be charged at the Bank of England reserve rate plus 8%.

VAT does not apply to the prices quoted above (and is currently not applicable).


Refund Policy (One-to-one Coaching)

We want you to feel confident about investing in one-to-one coaching.

If you have your first one-to-one session and then decide your purchase wasn’t the right decision, contact our support team at hello@moirafuller.co.uk within 7 days, and let us know you’d like a full refund of monies paid to that date (and cancellation of any future on your payment plan, if applicable).

This refund does not apply to the one-off Power Hour (limited availability).

If you receive a refund through the money back guarantee above, the Company will promptly issue an instruction to the payment processor to issue the refund. The Company will be bound by the payment processor’s usual refund timings and unable to speed up the process.

If you receive a refund, this will immediately terminate any and all licenses granted to you to use the materials in the Programme or provided to you under this Agreement and the Company’s Terms.

You will immediately cease using the material and destroy all copies of information provided to you, including but not limited to: emails, videos, audio files, forms, documents, templates, shared folders, and other resources.

Cancellation Policy

We reserve the right to cancel the coaching contract at any time during its duration. If this happens, a pro-rata refund will be issued to you for any monies paid for coaching time not used.

No Transfer of Intellectual Property / Confidentiality

The content of the Programme, Coaching, Email support and any other materials, contains the Company’s Intellectual Property, which will be whole and entirely retained by the Company. Your participation in the coaching programme does not give a transfer of intellectual property to you.

You are granted a single-person, non-exclusive, non-transferable license to use the content for your personal / business use only. You cannot sell your license to another party.

You will maintain confidentiality of all materials (video, written, audio, presentations, templates, forms, logos, designs and other material) provided in the provision of service, and will not share any of this information with anyone other than the Company or its employees.

All content included as part of the Programme and any software used in the Programme, is the property of the Company or its suppliers and protected by copyright and other intellectual property laws.

The company name, logo and related names, logos, product names, teaching programme and designs are copyright to the Company or its affiliates. You cannot use these names, marks, logo, etc., without the prior written permission of their respective owners. For clarity, you are not permitted to create an off-shoot group (e.g., Facebook group) around any programmes offered by Moira Fuller.

You cannot modify, reverse engineer, create derivative works or in any way exploit the content – in whole or part – found in the Programme and Services provided.

If you infringe any of the Company’s intellectual property, it will result in an immediate termination of contract, and you will not be entitled to a refund of any portion of the fees. If a loss of income to the Company is incurred through your infringement, you grant the Company unlimited rights to pursue the loss of income from you.

Client responsibility

The client will be responsible for their own actions in the programme, and in order to get the most of out it, will be expected to:

– Attend the coaching sessions
– Cooperate with us, be responsive and open and willing to communicate
– Take responsibility for their own actions

Force Majeure

The Company will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond our reasonable control

Other Important Terms

The Contract is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Participation.

If any of the provisions of these Terms of Participation are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Participation. The remainder of these Terms of Participation shall be valid and enforceable.

The information provided in the Programme and Services may include inaccuracies or typographical errors. The Company may make improvements and / or changes to the Programme at any time.

Any variation to the contract must be in writing and signed by both parties.

Governing Law & Jurisdiction

This contract and any agreement between the parties will be governed by and construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the court of England, with any disputes arising from this contract settled exclusively in the courts of England.

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